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Table of Contents

Three mistakes companies make when buying electronics

  • January 9, 2020


You know the question: Are you buying as a business or as a private individual? It’s new equipment for the company, and it needs to be deductible. Therefore, you naturally choose to buy as a business. But what does it really mean for you to buy as a business, and what impact does it have on your employees? Here are three mistakes most companies make when buying new equipment for the business.

1. You Think Consumer Protection Laws Apply to You

One thing many small and medium-sized businesses unfortunately have to learn the hard way is that when you buy as a business, consumer protection laws do not apply. As an ordinary private consumer, you’re used to having a 24-month warranty on all electronics purchases. However, when buying as a business, you only have the rights that the seller chooses to offer you. You may have bought equipment with no service included if that’s what the seller’s terms state.

Many Danish companies typically offer a 30-day warranty, with some offering up to 12 months, but even with this, you already have 12 months less protection than you’re used to. After just 12 months, there’s a 7.2% chance your equipment will fail, and the risk only increases from there.

When buying electronics, always ask about the warranty and service options in case problems arise with the product. The 100 DKK price difference between two offers might not be worth it in the end.

2. You Make Your Business Inefficient

Money doesn’t grow on trees (at least not yet). So, it can be tempting to set a budget for the equipment you want to purchase for the business or maybe skip the extra screen for the computer. Unfortunately, this can backfire. Studies show that employees who work with the wrong equipment are less efficient than those with the right tools. They are slower for two reasons:

The obvious reason is that they work faster with better equipment. The second, and equally important reason, is that they are more satisfied. Happier employees are better at focusing because they’re not constantly frustrated by slow or outdated equipment. In fact, they are 30% more efficient when working with two monitors.

So, think about this: when will your savings be lost in productivity because employees didn’t have the right equipment?

3. You Keep Using Your Equipment for Too Long

The idea of using something until it completely breaks down is appealing, but in practice, it’s not always the best approach. As equipment ages, two things happen: the risk of failure increases, and its value decreases. If your equipment breaks down and needs repairs, you’ll face lost work time. The average repair time is around 14 days. That means 14 days without your equipment, and if you’re lucky enough to get a loaner, don’t expect it to be equipment that can handle the tasks you need.

Most companies depreciate IT equipment as an immediate expense since they don’t expect it to have any value once they’re done with it. While this may be true to some extent, in many cases, you can still sell the equipment at a fair price if you do so at the right time.

The risk of lost work time increases significantly after 24 months. This is also the point where it makes the most sense to sell your equipment, as it still has some value at this time. By replacing your IT equipment more frequently instead of using it until it’s completely useless, you can ensure a more reliable business and even generate extra revenue for your bottom line rather than letting the old equipment gather dust in a storage room.

A Good Tip for When You Buy Electronics

Electronics is a highly competitive market with very slim margins. It’s all about volume and price, which often leads to service being overlooked. Always ask about the service options offered by the vendors you receive quotes from. In many cases, it pays to spend a little extra for the service in case something goes wrong. No company is error-free, not even Apple.

One good alternative to buying electronics for your business is leasing. In a leasing agreement, service is included, and the leasing company will help you replace your equipment when it’s time. This way, you avoid many potential problems and ensure your employees have the right tools.

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