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Table of Contents

Severe allergy became the start of two entrepreneurs

  • February 14, 2022

Parabens, phthalates, and lead are some of the ingredients found in makeup. These ingredients can negatively affect your health. Tanja Lagré and Tine Svendsen are trained makeup artists, and both suffer from allergies. During their training, they discovered that hypoallergenic and chemical-free makeup was impossible to find. This sparked their journey to create something themselves, and that’s how Miild was born.

Miild develops beauty products that you can use with full confidence, and they are the only ones in the world with the unique combination of three important certifications on their makeup: Allergycertified, Swan Label (Svanemærket), and Ecocert. Miild creates growth and jobs in Copenhagen, and they are determined to inspire the beauty industry to become less chemical.

At least 1 in 5 Danes suffer from contact allergies, which may have been caused by makeup. The chemicals in makeup can also affect fertility, cholesterol, blood pressure, as well as liver and kidney function. They can also increase the risk of developing serious diseases. After Tanja and Tine had experienced the significant consequences of makeup, the idea for Miild was born. It required them to develop products that could obtain the three certifications, so it wasn’t just something they claimed, but there was actually evidence backing their statements. Not only did the products need to be organic and sustainable, but they also had to meet the quality standards of brands that consumers were already familiar with. And that’s when the question arose: I wonder if it’s even possible, since no one else in the world has done it?

The first to launch on the market

In 2014, the women began developing their products together with a factory in Italy. It was an expensive and complicated process to create something that no one had done before. They have certainly paid the price for being first movers, as the three certifications require a lot of documentation. They’ve experienced being called and told that there was almost no money left in the account, even though the product was far from ready. But in 2016, the Growth Fund came on board with the project, along with a bank. In 2017, Matas reached out, and they were very interested in Miild. The women were called to a meeting on short notice, and then they closed a deal with Matas.

Thus, Miild became the first beauty brand to launch in Matas without having been on the market beforehand. In 2017, Miild was launched in 10 Matas stores, several health stores, and on their own website. In 2019, Miild launched their first skincare products after the success with the makeup line. The launch of their ‘Foundation Celebration’ pack, totaling 100 units, sold out in under 5 minutes. The result was so many customers that the website crashed during the launch - an entirely unexpected problem that Tanja and Tine were not prepared for. This meant they had to create a platform that could handle a large number of customers at once. Customers who hadn’t been able to use makeup for years came back to the women, touched to finally be able to use makeup again.

Miild’s products contain ingredients like almond oil and shea butter, but there are many ingredients that the three certifications do not approve of across the board. As a result, there are limitations on what Miild can produce to retain the three key certifications: Allergycertified, Swan Label (Svanemærket), and Ecocert. Normally, there would be a multitude of options, but it’s so complex to combine. For example, they can’t make waterproof mascara, purple eyeshadow, or green eyeliner, but in the areas where it is possible, they are proud to sell a product that is sustainable, free from chemicals, and either organically or naturally certified. They do not compromise on quality, as the three certifications are crucial to Miild’s vision. Miild chooses the least harmful ingredients and hopes to change the market. They are proud on behalf of the industry every time an allergy-friendly product is created.

They are the friend you can turn to with your skin problems

Before Miild launched their first product, Tine and Tanja created a community where women could honestly talk about their skin issues. Miild became a kind of friendship network, where mainly women shared their experiences. They were involved in testing, developing products, and providing feedback. This created a connection with their customers, and Miild became the friend you turn to when you have problems in that area. The Miild Member group was formed on Facebook in 2019, and today the group has 6.9 thousand members. The group is an extension of their Miild Member newsletter. Members receive news before anyone else, exclusive benefits, and the chance to participate in Miild’s contests and events. Members can also ask questions and share great ideas.

Miild embraced their target audience through a Facebook group and were open about their own skin issues. This allowed them to build a close relationship with their members and made them feel comfortable discussing their problems. Today, Miild has 12 employees (14 including part-time) and is sold in 200 Matas stores. They are the first company to develop makeup certified by both Allergycertified, the Swan Label (Svanemærket), and Ecocert (certified according to Cosmos standards).

Two are stronger than one

For Tanja and Tine, it has been important to have each other throughout the process of creating Miild. It has been crucial to have two different profiles when building a business. They use each other’s different work methods to develop Miild in the best possible way. They complement each other and delegate tasks based on their different skills. For them, it was essential to have their community of Miild members, who have been part of the journey from the beginning. Here, they could draw on experience, knowledge, and use the members’ feedback. Their advice to you as an entrepreneur is not to be afraid to test and try prototypes, even though it can be expensive and demanding.

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